Confidentiality and Privacy
Simply Organised is a personal and confidential service. Client details will not be disclosed to any third party without your consent.
Any testimonial, comment or photograph provided by clients for publicity material are reproduced with the consent of the client concerned.
Disclaimer
Simply Organised makes reasonable endeavours in providing advice and encouragement in the decluttering and organising process. Ultimately, it is the client’s decision whether to keep items or to let them go.
Simply Organised can accept no responsibility for the actions the client takes on the basis of that advice or encouragement, or their consequences, whether this be at any subsequent or future date following engagement or consultation.
In the case of accidental damage or loss, howsoever caused, the client acknowledges that Simply Organised will not be held liable.
Cancellation
Cancellations are sometime unavoidable. However, the client agrees that if they cancel an appointment giving less than two working days notice this may, at the discretion of Simply Organised, result in a charge for any costs incurred. The cancellation charge may be up to 50% of the agreed session value, payable in
full within 14 days of the original scheduled appointment. At our discretion, we may agree to credit this payment against your account if the work is re-scheduled to start within three months of such cancellation.
Access
If you engage us to work at a particular location and access is restricted, we reserve the right to charge for the lost time and our expenses.
Payment Terms
The charges for our services and travel costs will be levied at the agreed price following a telephone conversation or consultation.
Payment is requested at the end of each session for the services and products provided. Payment is accepted by cash or cheque made payable to ‘Louise Scicluna’. Our bank details are also available on request for
BACs payments.
Some jobs lasting longer than a day may involve further expenses in addition to our service and travel charges. Such further expenses will not be incurred without the prior approval of the customer.
Examples of such further expenses include, but are not limited to, accommodation and subsistence.